MANDATES

Open Mandate

• Allows any agent to sell a property.
• Does not need to be in writing.
• However, it’s recommended that a written mandate be signed to fix the commission rate.

Multi Listing Mandate

• If an agent has a multi-listing arrangement with other offices, all agencies/agents in that group can market the property.
• This mandate must be in writing.

Sole Mandate

• A single agent or agency has the exclusive right to market the property.
• The seller may not give a similar mandate to another agent or agency until the mandate expires.
• The seller can still sell or let the property themselves—unless it’s a Sole and Exclusive Mandate, which includes wording such as:
  • “Sole and Exclusive right to sell”, or
  • “Sole Authority to sell”
• In this case, only the appointed agent or agency may sell the property before the agreed period ends (excluding the owner as well).
• The EAAB Code of Conduct requires agents to warn the public about the risk of double commission claims and to take steps to prevent them.